Strategic Insights Delivered

Second-Chance Workforce Consulting & Training

Helping employers reduce turnover, improve retention, and build stronger teams through effective second-chance hiring strategies.

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Helping Employers Build Stronger Second-Chance Workforces

Second-chance hiring can be powerful, but many employers struggle with what happens after the hire.

HeartCheck PSG helps employers, supervisors, HR teams, and leadership groups better understand how to manage, support, and retain second-chance employees in real-world workplace environments.

90-Minute Workshop
A focused introduction to second-chance workforce success, retention, and communication.

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4-Hour Workshop
A deeper training session for supervisors, managers, HR teams, and leadership groups.

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Full-Day Workshop
Comprehensive training for organizations committed to long-term workforce stability.

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Custom Solutions
Tailored consulting and training built around your organization’s specific workforce challenges.

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Why HeartCheck PSG

HeartCheck PSG brings something most consulting firms cannot:

Real-world lived experience and workforce insight into second-chance employment.

Shannon Marshall is also a business owner and second-chance employer himself, meaning these strategies are not theoretical—they are applied, tested, and grounded in real workforce experience.

We help supervisors and leadership teams understand:

How second-chance employees interpret communication
How trust and respect are built in the workplace
Why misunderstandings lead to turnover
How management adjustments improve retention
How to build accountability without damaging morale

This leads to stronger teams, better performance, and improved long-term outcomes.

                   Ready to Improve Retention and Workforce Performance?

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Let’s discuss how HeartCheck PSG can help your organization reduce turnover costs and build a more stable second-chance workforce.

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